IVR Payments enables billers to collect payments from customers by uploading bill definition files that describe bill information. Billers direct their customers to a phone number specific to your organization. Customers are prompted to enter information that locates their bill, whereby the customer subsequently makes payment. Daily reporting is provided showing all payment activity. You may choose to use an already established credit card merchant account, or have us create one for you. In addition, we provide ACH debit payments capability, a less expensive alternative to credit card payments.
The IVR system is available in three tiers of service; Basic, Standard and Custom. Languages available as part of all packages include English and Spanish as standard. Other languages are available for an additional fee.
The IVR system resides in a processing environment that is PCI compliant that is hosted on redundant tier one, geographically diverse data centers.
An IVR payment system can make it easy for your customers to make payments and eliminate loads of man hours accepting payments over the phone using traditional methods. Contact us today and learn more about IVR payments.